The value of providing instant care and collaboration across care teams has never been higher, necessitating that everyone from doctors and care coordinators to finance and billing managers and pharmacy, find a solution that works for everyone--especially for patients in the care continuum. Forward-thinking Kaiser Permanente shares how they expanded their Chat with a Doctor program to provide secure chat and other instant services to their members all while making it easier for care teams to collaborate in a secure environment. Their results are the highest NPS score (40 in 2018) in healthcare, triple the industry average (13), over 70% remote encounter resolution rates and some of the highest member and provider retention rates.
The number of companies with a vision to improve consumers’ health care through innovation and technology are exploding. From population health management to consumer decision support to technology infrastructure, companies are rethinking the health care experience. The pace of change is mindboggling. In this panel, speakers will share how their vision impacts the corporate value proposition, how it is intended to disrupt markets, and how they are changing (and improving) the health care of their customers.
Learn how 4 out the 10 largest health plans and many health systems have cracked the code to virtual care with their 5 best options under one easy to use platform.