During a once-in-a-lifetime pandemic, a social justice reckoning and the “great resignation” that followed, one national retailer leveraged virtual care to improve employee health, satisfaction and retention. By offering CirrusMD virtual care services to uninsured and unenrolled workers during the pandemic, in addition to their enrolled employees, this retailer saw a total productivity savings of $1.064 million and an ROI of 1.3:1.
Meanwhile, surveys taken after accessing virtual care services revealed that 92% of the retailers’ workers said access to CirrusMD improved their experience with their employer. Other employers are taking note. Many are expanding virtual care benefits to uninsured and unenrolled workers to keep employees healthy and on the job — and to differentiate their companies in an increasingly competitive marketplace.
CirrusMD Fast Stats.
Reported by Retailer for all employees:
- 81K+ registrations
- 58K+ encounters
- 78% of encounters from unenrolled employees
- Most common employee type is full-time retail employees unenrolled in a health plan
- 81% resolution rate
- 14.5% average monthly utilization
- 3.4 average uses
- 49% repeat users